CL 12 Customer Service

JOB DESCRIPTION

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

QUALIFICATIONS

Customer Service: General Voice accounts

• Open to College graduates, associate degree graduates OR 1 year college completed

• Accepting applicants with at least 1 yr BPO experience

• Must be amenable to work in Boni and Cubao

• Amenable to work on shifting schedule and during holidays if needed

#LI-PH

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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