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Customer Engineer – Infrastructure – Azure Monitor Bilingual (German and English)

Concentrix
Berlin, Germany
3/27/2026

Role Description


Concentrix is looking a Customer Engineer – Infrastructure – Azure Monitor

The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:

Design, Deploy, Review and Assess the health of the infrastructure
Upgrade and maintain deployments
Troubleshoot issues with infrastructure and agents
Tune and optimize for performance
Assist with reporting and visualizations
Implement new management packs
Assist in the development of custom management packs
Provide training in all areas of Azure Monitor to ensure customer goals are met
 

Ideal candidate experience:

15+ years working as a depth expert and technology owner or consultant for Azure monitor

Ability to present to multiple levels of customer leadership.

Ability to act as a consultant and architect for multiple customers.

Broad knowledge across multiple monitoring scenarios:

Windows and Linux Operating Systems
Azure Monitor
KQL Kusto Query language advanced level
URL, Network monitoring
Connecting to ITSM systems
Dashboards, Reporting, and Visualizations
PowerShell scripting
Deep level knowledge in at least 3 of the above categories


 

Technical Skills Requirements:  Azure Monitor:

Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)

Strong knowledge of:

Log Analytics workspaces
Azure Monitor Metrics
Diagnostic settings
Resource‑level vs platform‑level telemetry
Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third‑party tools.

Additionally, be able to:

Write complex KQL queries across multiple tables
Use:
parse, extend, mv-expand
joins, time series, summarize patterns
performance‑optimized queries
Build:
reusable queries
functions
summary rules for cost & performance optimization
Debug slow or expensive queries
 

Tools

Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell
Linux OS and Linux Monitoring

Report Development

Network Monitoring

URL Monitoring

Related Skills:

System Center Orchestrator
System Center Data Protection Manager
System Center Virtual Machine Manager
System Center Service Manager

Ready to leap?

Apply directly on Concentrix’s site to kickstart your journey.

Apply Now
Customer Engineer – Infrastructure – Azure Monitor Bilingual (German and English) at Concentrix | CallCenterJobs