Customer Engineer – Infrastructure – Azure Monitor -Bilingual (German and English)

Job Description: 

The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:

• Design, Deploy, Review and Assess the health of the infrastructure
• Upgrade and maintain deployments
• Troubleshoot issues with infrastructure and agents
• Tune and optimize for performance
• Assist with reporting and visualizations
• Implement new management packs
• Assist in the development of custom management packs
• Provide training in all areas of Azure Monitor to ensure customer goals are met

Ideal candidate experience:

15+ years working as a depth expert and technology owner or consultant for Azure monitor

Ability to present to multiple levels of customer leadership.

Ability to act as a consultant and architect for multiple customers.

Broad knowledge across multiple monitoring scenarios:

• Windows and Linux Operating Systems
• Azure Monitor
• KQL Kusto Query language advanced level
• URL, Network monitoring
• Connecting to ITSM systems
• Dashboards, Reporting, and Visualizations
• PowerShell scripting

Deep level knowledge in at least 3 of the above categories

Technical Skills Requirements:  Azure Monitor:

Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)

Strong knowledge of:

• Log Analytics workspaces
• Azure Monitor Metrics
• Diagnostic settings
• Resource‑level vs platform‑level telemetry

Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third‑party tools.

Additionally, be able to ;

• Write complex KQL queries across multiple tables
• Use:
  • parse, extend, mv-expand
  • joins, time series, summarize patterns
  • performance‑optimized queries
• Build:
  • reusable queries
  • functions
  • summary rules for cost & performance optimization
• Debug slow or expensive queries

Tools

• Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell

Linux OS and Linux Monitoring

Report Development

Network Monitoring

URL Monitoring

Related Skills:

• System Center Orchestrator
• System Center Data Protection Manager
• System Center Virtual Machine Manager
• System Center Service Manager